Frequently Asked Questions

What materials are the charms made from?
Our charms are crafted from sterling silver, gold plating, and high-quality rose finishes. Each stone is carefully selected for a luxurious, lasting shine.
Are the charms compatible with Pandora bracelets?
Yes, all our charms fit perfectly on Pandora and other popular charm bracelets, allowing you to easily combine them with your collection.
How do I best care for my charms?
Keep your charms dry and polish them gently with a soft cloth. Avoid perfume or cleaning products to preserve their shine.
What is the delivery time for my order?
Orders are processed within 1–2 business days. Delivery typically takes 5-10 working days.
Can I return my order?
Yes, you have 30 days to return your purchase. You’ll receive a full refund once the item is received in original condition.
Do the charms come with a warranty?
All charms include a 1-year warranty. If there’s an issue with the material or finish, we’ll repair or replace it for you.